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Neuchatel Chocolates offer a variety of Swiss Chocolate confections. Below you will find answers to the most frequently asked questions about our unique product lines such as: sugar-free chocolate, organic chocolate, gourmet snacks, and chocolate covered fruit.
Click on the questions below to learn more about Neuchatel Chocolates:
What type of Chocolate does Neuchatel Chocolates use to make their chocolate confections?
Neuchatel uses Swiss Chocolate. The superb texture of Swiss Chocolate, which feels significantly more silken on the tongue than most domestic products, is a result of 75 hours of being smoothed by granite rollers in a process called conching.
Swiss Chocolate arrives at the Swiss Chocolatier’s in Oxford in 16-pound blocks. White and milk chocolate are used immediately, but the fine dark chocolate must age at least six months to deepen its character before the Master Chocolatier deems it ready to use in his recipes.
Click here to read more about Gourmet Swiss Chocolate.
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Are Neuchatel Chocolates hand made?
Yes. Every Neuchatel Chocolate filling is hand-crafted in small batches by our Fifth-generation Swiss Chef, Albert A. Lauber, to assure optimum flavor. Each chocolate is also hand-decorated and hand-packaged to ensure the most attractive presentation possible.
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Who is the Swiss Chocolatier?
Neuchatel's chocolate magic can be directly linked to our 5th generation Swiss Chocolatier, Albert A. Lauber V-Oxford, Pennsylvania's very own Willy Wonka. Albert A Lauber v. is known as
Neuchatel Chocolates’ Swiss Chocolatier. Albert began studying the art of fine chocolates as a child in his father’s chocolate shop and bakery that clings to the side of an Alpine mountain in Achseten, Switzerland, near Bern. At age 16, he began an official apprenticeship with a baker a few towns away while continuing to work with his father. He continued his apprenticeship at several of the finest chocolate shops in Switzerland, including Chocolaterie Arn and Sprenger in Geneva and the noted Confiserie Abegglen in Bern. Albert chose finally to settle in Chester County, Pennsylvania in 1982.
Click here to read The Swiss Chocolatier Biography.
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What makes Neuchatel’s chocolates different from other chocolates?
Swiss Chocolate
is known to be the finest in the world, and it's the cocoa beans that make the difference. Made with the best beans from equatorial Africa, Neuchatel chocolate has an exceptionally high cocoa bean content. The dark chocolate is 80 percent cocoa beans, nearly twice that in most ordinary chocolate.
Click here to read about Gourmet Swiss Chocolate.
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Does Neuchatel Chocolates sell sugar-free chocolate?
Neuchatel Chocolates
offers a sugar-free line of chocolate. We sell the following sugar-free products: Milk Champagne Truffle, Dark Champagne Truffle, Milk Chocolate Truffle, Dark Chocolate Truffle, and Caramel Truffle.
Click here to order one of Neuchatel’s Sugar-Free Truffle
Products.
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What type of Sugar substitute does Neuchatel Chocolates use in their sugar-free chocolate, and is it safe for diabetics?
Neuchatel Chocolate’s sugar-free line of chocolates uses maltitol as a sugar substitute. Using Maltitol as a sugar substitute, our sugar free chocolates are safe for diabetics. The sweetness level of maltitol is about 90% that of sugar. Maltitol provides 3.0 calories per gram compared to approximately 4.0 calories per gram from sugar. Replacing all of the sugar in a product with maltitol powder results in a calorie reduction between 12% to 15%.
Click here to order Neuchatel’s Sugar-Free Truffle Products.
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Does Neuchatel Chocolates sell organic chocolate?
Neuchatel’s newest line of Swiss Chocolate: Neuchatel Organic Swiss Chocolate Bars. All ingredients are organically grown and produced according to the guidelines of the Association of the Swiss Organic Farmers Organization ASOFO.
These products contain 99% Fair Trade ingredients. By purchasing Fair Trade product, you are promoting a more equitable trading system that improves the socio-economic situation of the growers of commodities such as cocoa beans and sugar.
Click here to order Neuchatel’s Organic Swiss Chocolate Bars.
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What is the origin of Swiss Chips?
A few years ago, figuring that anything tastes good when covered with Neuchatel’s Chocolate, employees began covering anything in sight with chocolate. One ambitious employee placed a potato chip on the chocolate covering conveyor belt and The Swiss Chip was born. Everyone was excited about their new tantalizing chocolate treat.
Since then, Swiss Chips have become one of Neuchatel Chocolates’ best sellers! The salt, crunchiness and chocolate mix is irresistible. Customers love their mouth-watering taste. Some even joke and say they are “addictive, you can never have enough!”
Click here to order Neuchatel’s chocolate Covered Potato Chips, Swiss
Chips.
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What type of chocolate covered fruit does Neuchatel Chocolates sell?
Neuchatel Chocolates
takes great pride in finding the best quality ingredients. We import our fruit from around the world. As a result, our chocolate covered fruit have a unique taste that is sure to fascinate the more adventurous chocolate lover. We sell Swiss Chocolate covered glazed oranges, lemons, apricots, pineapples, and orange peels.
Click here to order Neuchatel’s Chocolate Covered Fruit.
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Does Neuchatel Chocolates have store locations?
Yes.
Neuchatel Chocolates
has the following locations to serve you:
Neuchatel Chocolates at
Park Avenue Plaza
55 East 52nd Street
New York, NY 10018
Phone: 212-759-1388 |
The Swiss Chocolatier
461 Limestone Road
Oxford, PA 19363
Phone: 610-932-2706 |
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Where are Neuchatel’s Swiss Chocolates made?
Neuchatel Chocolates’ bulk Swiss Chocolate is imported from Neuchatel, Switzerland each month. Neuchatel’s specialty confections, including its exquisite chocolate truffles, are hand crafted at Neuchatel’s Oxford, Pennsylvania factory in the United States using the imported
Swiss Chocolate. These specialty chocolate confections are created domestically in order to provide the freshest Swiss Chocolate confections possible to our US customers.
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Does Neuchatel Chocolates make customized corporate chocolate gifts?
Yes, Neuchatel Chocolates offers a variety of customized corporate gifts. Give
Neuchatel Chocolates for a job well done, or reward your staff with special chocolate gifts including; chocolate business cards with your company logo,
assorted truffle boxes with your company logo, or chocolate champagne bottles.
Click here to order Neuchatel Chocolate’s Customized Chocolate
Gifts.
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Does Neuchatel Chocolates gift-wrap?
No, gift-wrapping our chocolates is not necessary. Neuchatel Chocolate’s products are packaged in an elegant
Neuchatel Chocolate Gift Box or an acetate box with ribbon. Although we do not gift wrap, we will personalize your chocolate gift by requesting a gift card.
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How can I ensure my Swiss Chocolate order will not melt?
Neuchatel Chocolates does not guarantee that our chocolates will not melt. We do our best to package our products to ensure the highest quality to our customers. When sending chocolates, we ask our customers to select 2nd Day Air or Next Day Air for a shipping method especially if shipping to a warm climate such as Arizona, Florida, or California.
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What are Neuchatel Chocolate’s Shipping Policies?
The following are Neuchatel’s Shipping Policies:
- Your order is shipped the same day if received by 2:00 pm EST.
- Orders received after 2:00 pm EST will be shipped the next business day (excluding Friday).
- Due to temperature variations across the country, we may choose NOT to ship over a weekend. Because of this policy, we cannot guarantee Monday deliveries.
- Call for shipping rates if product total exceeds $300.00.
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Where did the name Neuchatel Chocolates originate?
The name Neuchatel is taken from the Swiss Chocolate center, the City of Neuchatel and is used by special permission and under stringent product guidelines. A primary requirement is the exclusive use of fine Swiss Chocolate in all our confections. Swiss Chocolate is unique in formulation, taste and consistency and is the perfect complement to the flavors of luscious truffle centers.
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Does Neuchatel Chocolates offer seasonal chocolate gifts?
Neuchatel Chocolates
offers seasonal chocolate gifts for many holidays including; Mother’s Day, Father’s Day, Halloween, Thanksgiving. Our seasonal items include small gift baskets, large gift baskets, Father’s Day Tool Set, Father’s day Golf Set, Thanksgiving Turkey, and Halloween Chocolates.
Click here to order Neuchatel Chocolate’s Seasonal Items.
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What type of Gourmet Chocolate Snacks does Neuchatel sell?
Neuchatel Chocolates offers a variety of gourmet chocolate snacks. We sell Swiss chips, chocolate covered pretzels, organic chocolate bars, gourmet Swiss hot chocolate, chocolate covered animal crackers, and bear claw cookies.
Click here to order Neuchatel Chocolate’s Gourmet Chocolate Snacks.
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Click here to contact Neuchatel Chocolates if you have any additional questions.
Neuchatel
Chocolates Brochure
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